Terms & Conditions

HardTracks is a service of HardWin Adventures LLC.

Website Terms of Use

Last updated September 29, 2026

These terms apply to anyone using hardtracks.app, including people following a race. Runners, volunteers, races and sponsors also have their own terms, which apply alongside these.

1 Using the site. You may use the site to follow races, see results and use your own account. Do not try to break into accounts, station links or Race Control, copy the site’s data in bulk, or disrupt the service.

2 Estimates. Runner positions between aid stations, due times and projections are estimates and are labeled that way. Do not rely on them to find a runner.

3 Not an emergency service. If you think a runner is in danger, call 911 and contact the race. HardTracks is not an emergency service.

4 Accounts. Keep your sign in private. You are responsible for what happens in your account.

5 Comments. Comments must be respectful. We may screen or remove any comment.

6 Our content. The site, its software, maps, estimates, characters and designs belong to HardTracks or its licensors. Race names and logos belong to the races, and sponsor marks to the sponsors.

7 Links. Links to other sites, including sponsors, are not endorsements, and we are not responsible for those sites.

8 No warranty. The site is provided as is. We work hard to keep it running, but we do not promise it will always be available or error free.

9 Limit of liability. To the fullest extent the law allows, HardTracks is not liable for indirect or consequential damages from using the site.

10 Law. Tennessee law governs these terms, and any case will be brought in Davidson County, Tennessee.

11 Changes. We may update these terms and will post the date of the last change.

SMS Terms

Last updated October 1, 2026

HardTracks is a service of HardWin Adventures LLC, which sends these texts.

Program. HardTracks race day texts are sent for races that use HardTracks for live tracking, only when something on course needs a runner's attention. Runners receive safety and emergency alerts from the race director such as storms, course hazards and course holds, the all clear, and direct replies from Race Control when they report an issue. No reminders and no promotions are sent.

How you join. You join only by checking the optional, unchecked box during race registration that says you agree to receive race day safety texts and messages from the race through HardTracks. Agreeing is not required to register.

How often. Message frequency varies. Texts are sent only on race day, and only when there is a need.

Cost. Message and data rates may apply.

Stop or get help. Reply STOP at any time to stop. Reply START to join again. Reply HELP for help or email race@hardtracks.app.

Carriers. Carriers are not liable for delayed or undelivered messages. Texts can be late or fail without signal, so never wait for a text before getting to safety. In an emergency, call 911.

Your number stays private. We never sell or share mobile phone numbers or text consent with anyone for their marketing. See the HardTracks Privacy Policy at hardtracks.app/privacy.